The apartment has the best internet service which is provided for private clients in Vietnam, I have been told. There is no possibility to upgrade to business service within less then two weeks, which made it impossible to realize for your short stay.
I am back in the apartment right now and the Internet is working fine now!
I am sorry for your experience with slow internet connections, but during your stay the Internet was generally very slow in all of Vietnam because of an accident, please see the article below:
"Vietnam Internet connections shaky as undersea cable breaks
An undersea cable broke on Friday, leaving Internet connections in Vietnam shaky with reports saying the problem could remain unsolved for at least a month.
Online newspaper VnExpress quoted an agency managing the Asia America Gate Way cable as saying that the accident affected international connections from Vietnam, meaning that services like access to foreign websites and sending emails to addresses on foreign servers were difficult.
Domestic services were unaffected, it said.
The 20,000-kilometer cable, starting in Malaysia and ending in the US, broke at the section between Vietnam and Hong Kong, according to the news report.
In Vietnam, a 314-kilometer cable section is linked to the southern beach town of Vung Tau, and exploited by four major local Internet providers, namely FPT Telecom, VNPT, Viettel, and SPT.
Representatives of the companies said that they have switched to back-up cables to reduce impacts on their services, but still asked customers to reserve international connections for important services.
An unnamed VNPT official said they could not tell now when the cable will be fixed and the cause has yet to be identified.
The repair will possibly last between four and seven weeks, the companies said."
So far every guest could use the gym without any problem, if you book here then you are living in the complex, really easy to register on a daily basis.