The condo is very clean and his only complaint was that there was a hair found in the bathroom. I proposed to have my cleaner come in and take care of the hair but he declined. The bathtub drain has been fixed, a common issue. This is the first guest complaining of "street noise" as we have sound block shades that work very well if used. This is New York... Check out is at 11:00 am. I allowed for guests to stay until 3:00 pm. Was not expecting this review at all from this guest.